About Abbey Park Cars

Abbey Park Cars has been established in Romsey, Hampshire for nearly 30 years. In general terms Abbey Park Cars specialise in quality family, sports and prestige vehicles sourced from a number of selected main dealers in the southern region. All our stock is carefully inspected prior to purchase and independently prepared and serviced before delivery. All cars can be supplied with a comprehensive RAC warranty and full trade facilities are available. To date we have sold around 20,000 vehicles....something we are very, very proud to be able to say!

Recent accolades and the highlight of awards for Abbey Park Cars was winning

AUTOTRADERS prestigious "Retailer of the Year" in 2021. Selection was gained by a number of factors but most importantly the un-arguable stats collected by Autotrader.. These include Price of vehicles in the market place against like for like stock, Desirability of stock, Days a car is in stock (not many!) Advert content and quality plus the all important customer reviews.this is a massive achievement for a small privately owned independent Garage! As Ben says "We were simply over the moon to be the best of 13,500 dealers nationally, not just independents but main agents as well. We realise our limitations as a small independent, especially running against the big corporate multiples, However it just goes to prove how well a small business can adapt to the market conditions, treat customers fairly and above all be instantly flexible without the barriers in the way that so often tarnish the consumer experience within the larger dealer groups"! In February 2019 Abbey Park Cars were also shortlisted from over 13,500 national retailers as a front runner for winning "Retailer Of The Year Award" and "Digital Excellence Award" They came runner up in both categories.

OWNER

Ben Holdaway has been with the business from the beginning, working his way up from apprentice duties to co owner in April 2007 and then becoming sole owner in September 2008. Ben believes totally in the company mission statement, "We strive to supply really genuine cars at very reasonable prices". Ben is certain that as well as good customer care this simple formula has helped them retail over TWENTY THOUSAND vehicles to people all over the country, as well as a core of regular local customers. He also considers that unlike the majority of used car outlets Abbey Park Cars has moved with the times and because of this their standards are far greater than most.

OUR STAFF

Nick Gale joined the business in June 2008. Nick has almost 40 years experience in the Motor Trade having started his career locally in 1981. He’s spent many years working for local franchised dealerships in the south, most recently as General Manager for two local Volvo Dealerships, he therefore brings a wealth of Sales and after sales experience to the team at Abbey Park Cars. Nick’s commitment and positive attitude towards our customers ensure that the sales and after sales service that our customers receive is second to none.

Tom Downer is our newest member of staff. Having just started recently with us, at 24 years old he is typical of being the friendly, enthusiastic member of the team you'd expect. Having the chance to meet customers, liaise with our workshops and the manufacturers we deal with has been enjoyable for him and a valuable tool to the business. Im confident that as time goes by Tom will be proficient in all aspects of the business, he is already showing signs of being a youthful genius when it comes to the "Digital" side of things! Tom enjoys most sports outside working hours and is "according to Tom" the best striker his local football team have ever had!.

Customer Reviews

See All

Excellent Perhaps the stars were aligned and we were just lucky to call soon after the car was advertised but from there on, Ben looked after us excep... Read More

Anonymous

Professional,excellent communication, accommodating, knowledgeable The customer service is excellent. This is what makes you want to come back again a... Read More

Yulia Chechelnitskaya

Superb car and excellent costumer service!

I definitely recommend this place!

Monika Z

Brilliant, friendly, clear & honest service. Ben was a pleasure to deal with and a huge, patient help. I drove away in a beautiful jeep renegade after... Read More

Emma J

I don’t normally do online reviews, but decided to make an exception for Ben at Abbey Park Cars. No pressure, straight dealing and easy to deal with... Read More

Mark R

Best Car Dealership I have ever dealt with. I had to buy a car during the current lockdown restrictions and I was a little concerned about it to be ho... Read More

Fiona C

Great service Great service. Offered a private appointment at short notice. Well looked after during the transaction.... Read More

C

A first class purchase from a first class dealership! I was on the lookout for a new mini JCW and happened to see one they had just listed on auto tra... Read More

Martin B

Jaguar XF My experience purchasing a car from Abbey Park Cars was excellent. I worked with The team through the entire purchase. The team was fast to... Read More

Sam H

Received a first class service, before, during and after sales -FAULTLESS! Your wealth of knowledge, the support you gave and your ability to deliver... Read More

Yvonne

Ben is great! I have bought and sold my car to him, very friendly and great service, 5***** Thank you Ben and team!!... Read More

Hennie Swayne

Thank you so much Nick for your help. I am so happy with my new car. FANTASTIC customer service, great selection of cars. I would definitely buy anoth... Read More

Justyna Starzyk

just bought a Vauxhall mokka excellent service,, excellent price, excellent car. would highly recommend Ben and his team.... Read More

Julia Davies

Had a very enjoyable visit with Abbey Park Cars today! We had been in email contact with Ben the last few days regarding a car and we decided to take... Read More

Christopher Ryan

We’ve just bought our Volvo V70 from Ben and Abbey Park Cars and couldn’t be happier! Great service from start to finish with no hard sell, but pa... Read More

Jennifer Helen

I have recently had the pleasure of buying a BMW with Ben in the middle of the pandemic! His professional, non aggressive way of dealing with me at th... Read More

Gemma O'Reilly

Excellent service. Abbey Park Cars had THE ONLY car I wanted. Being over 500 miles away seeing it in person wasn't possible. However the guys sent me... Read More

Mary Freer

These guys are great, couldn't recommend them more! Top customer service from beginning to end. Brilliant. Thank you Ben... Read More

Poetic J

Had a very enjoyable visit with Abbey Park Cars today! We had been in email contact with Ben the last few days regarding a car and we decided to take... Read More

Chris Ryan

Unbelievable service from start to finish. Being based in NI and with pandemic in place it wasn’t just as easy to jump on the next flight to view a... Read More

Aoife

All good really, I never give five stars, but for a used car buy it was very easy and well managed... Read More

Phillip D

Abbey cars was a brilliant buying experience, the person that's helped me out with choosing the car, was up front about dents in the car, dents I woul... Read More